Returns

All returns require Authorization code. Please email us for an authorization. You must ship the product back to us via the US Postal Service with Delivery Confirmation within 48 hours of receiving the product.

Any Tommiguard product with a manufacturers defect can be returned within 48 hours of delivery of the product. You will receive a new product or complete refund as soon as the product has been returned. Returns for any other reason must be within 48 hours of receiving the product and you will receive a refund for the product less the shipping costs.

Unfortunately we can not take returns after the 48 hours.

If any Tommiguard component needs replacement because of manufacturer's defect it will be replaced at any time.

Breakage due to misuse and accidents and reasonable wear over time is not the responsibility of tommiguard. Individual replacement components are available on our web site.

Rush fees are service fees and will not be refunded on returns.

Safeguard your online purchases with PayPal's Money Back Guarantee.

When you make a payment on the PayPal website, you can now buy a Money Back Guarantee to protect your purchase of physical goods on selected transactions. If you purchase the Money Back Guarantee, you will have the option to return your merchandise to PayPal in exchange for a reimbursement (not including the Guarantee fee), provided that you file a complete reimbursement request within 45 days of payment.

This program will only be offered for tangible goods transactions of less than $1,000.00 USD with pre-qualified sellers. PayPal may take additional criteria into account in deciding whether to offer the Money Back Guarantee on a particular transaction.

You will know if a transaction qualifies when you get to the Confirm Payment Details page. If we are offering the Money Back Guarantee, you will see a check box quoting the price of the Guarantee for that transaction. Just click on the box before you send payment. For more complete information about the Money Back Guarantee and its specific exclusions and fees, please go to the Money Back Guarantee Policy of the User Agreement.

Returns

Paypal has a Money Back Guarantee